At Gazebos Galore, we fully appreciate the rewards of repeat custom. It’s great for us and our customers benefit too.
This is why…
- We already have our customers details – regarding delivery address and contact details. This is particularly important if there is a delivery address with restricted access or where are special instructions or permission required. This is often the case with our Military and Educational establishment customers.
- A relationship has been formed and we understand the needs and requirements of the customer.
- Our customers can relax in the knowledge that they will receive a great service. Past experience allows them to be confident that we will do a fantastic job. Once they have ordered, they can relax, safe in the knowledge that we have everything covered.
- The previously ordered items can be found on our system in case the customer has misplaced the details. Or just to save them the time so they don’t have to search.
- We can provide replacement items/ parts easily and quickly.
- Joining products can be recommended to enable customers to join 2 or more Gazebos together – all items will be compatible.
- For those requiring printing, we already have logos and print requirements on the system. This can save a lot of time when customers need their branded products for a specific event date.
- Assists accurate stock management and ordering – we can ensure we have stock of an otherwise low-demand item because we know who will need it.
Case Study
A good example of this is with our customer, ISP Group . They first approached us in May 2016 for a 3m x 6m printed Commercial gazebo. We then supplied them again for more Gazebos in March 2017 and March 2019. The latest order included the Joining items mentioned above. These items were Gutters, Infill Strips and Joining clamps; this enabled easy joining of the previously purchased gazebos to make a much larger shelter. As a result of the latest order, ISP Group now want a duplicate printed canopy. Because we have the artwork proof from the last order, this can now be turned around even quicker. I think you’ll agree the Gazebo looks fantastic!
When they requested some other printed products – table covers – we could send some proofs using logos on file, with their unique requirements in mind. This makes life so much easier for all parties.
We aim to offer a super service to all our customers in the hope they will return. For all your branded Gazebo, flags ,banners and table covers, call us on 01621 928187. One of our team will be happy to help.
