Delivery & Warranty

NEXT WORKING DAY PROCESSING on most orders: England, Wales and Scottish Lowlands.

We offer next working day processing on ordered & processed by 09:30am Monday to Friday. Shipping of large items on The Pallet Network (TPN) is usually 3 – 4 days. This is not a guarantee by us and is subject to events outside of our control.

Orders placed after 11:30am, at weekends and bank holidays will be processed the next working day for delivery the following working day.

Some parts of Scotland, Channel Islands, Isles of Scilly, the Republic of Ireland and the rest of Europe can take 48 hours or more.

For orders where the total consignment weight exceeds 100KG, these may be delivered using a pallet service.

Please read full details on our delivery service.

WARRANTY

12 months warranty
The Gazebos Galore warranty does not cover damage caused to its products by adverse weather, wind, rain or other forces of nature, and including accidents, improper assembly or disassembly or adjustment during set-up or take down, or any abuse, misuse or neglect by the user.

Our structures are not permanent structures and should not be left unattended for prolonged periods of time. We do not advise you assemble or disassemble the structure during adverse weather conditions. Damage caused by incorrect use or incorrect anchoring of structures in adverse weather or through improper use will not be covered by our warranty.

Lifetime Bracket Warranty (Proof of purchase required and we reserve the right to charge delivery on these spare parts).

Replacement Canopies

Whilst we can supply our canopies as stand alone items, please note that we do not guarantee that our canopies will fit frames purchased from another supplier; just a few mm difference in the frame size can cause the canopy fit to be either too loose or too tight a fit which may affect performance. We are also aware that some frames, when collapsed with the canopy in situ, can pinch the canopy causing scissor type cuts to the material. For these reasons, we do not offer a warranty for canopies supplied for use on frames not purchased from Gazebos Galore.